Company Introduction

 

Capital strength issued by Guangdong Province Market Supervision Administration "Enterprise Legal Person Business License." Our strong capital base ensures that we are always able to source rare raw materials globally, invest in R & D of craftsmen and upgrade logistics systems.

Talent Matrix Companycontacts many craftsmen, including 4 doctors, 27 masters, 78% of employees with bachelor's degree and college degree, 109 first-line craftsmen and masters of arts and crafts, 3 inheritors of national intangible cultural heritage, 8 provincial masters of arts and crafts and 17 municipal arts and crafts artists. The company invests 5% of its turnover annually in talent training and R & D.

Supply Chain and Logistics Chain Global Supply Chain·Raw Material End: -Merino wool (diameter ≤17.5μm) from Canterbury Plain, South Island, New Zealand-24% lead crystal blank from Murano Island, Italy-Natural beeswax from the top plant in Grasse, France-Canadian maple logs (FSC certification)-Wild hardwood leaves from Yunnan High Altitude (Zero Pesticide Residue Test Report) All raw materials have passed SGS and ITS dual agency traceability testing, and hold Certificate of Origin, CITES License (if applicable) and COA Composition Analysis Report.
·Production: -Self-built three workshops: Guangzhou Panyu "Weaving Cloud Workshop"(wool felt), Foshan Shunde "Glass Sound Workshop"(glass painting), Zhongshan Tanzhou "Wood Rest Workshop"(scented candle and leaf carving).

Strategic cooperation workshops: Suzhou silk base, Nepal high cashmere hand spinning cooperative, Turkey Gaziantep copper carving workshop, etc., a total of 21.
·Quality inspection end: -Self-built CNAS certified laboratory, equipped with ICP-MS heavy metal detector, gas chromatography-mass spectrometer (GC-MS), batch sampling of all incoming materials, semi-finished products and finished products, the pass rate ≥99.6%.

Global logistics chain·domestic segment: signed "door-to-port" strategic agreement with SF Express and Jingdong Logistics, 24-hour cargo collection in South China and 48-hour cargo collection in China.
·International segment: -Air transportation: Guangzhou Baiyun Airport-Amsterdam/Los Angeles/Dubai, fixed board space of 15 tons per week, time limit of 48 - 72 hours.
- Ocean shipping: Nansha Port-Rotterdam/Los Angeles/Sydney, monthly direct shipping, can undertake LCL, whole container and refrigerated container.
·"Last mile": sign global door-to-door delivery agreements with DHL, FedEx and UPS, and sign in major European and American cities within 3 - 5 working days; at the same time, cooperate deeply with postal EMS of various countries to realize dual-mode customs prepayment (DDP) and deferred (DDU), ensuring the success rate of customs clearance 99.2%.

The core product detailed explanation custom manual wool felt craft traceability wool felt craft originated from the sixth century BC Scythian grassland, see the trade will be combined with modern fiber science, using "wet felt + needle felt" double process. New Zealand Merino wool is washed at twelve low temperatures and softened without acid in six. The fiber breaking strength is maintained at ≥85%. The finished product has a skin affinity rating of OEKO-TEX Standard 100 Class I (suitable for infants).

Customized dimension·size: from 5cm miniature brooch to 200cm wall hanging blanket can be customized;·color: provide Pantone color library full color matching hair, color difference ΔE≤1.5;·pattern: support to figure reproduction, AI-assisted design, manual three-dimensional embossed three ways;·additional technology: Suzhou embroidery silk decoration, 925 silver thread inlay, natural ore powder dyeing.

Every square centimeter ≥300 stitches encryption, the edge adopts "invisible edge" technology, to ensure that ten years do not pilling, deformation.

Hand-made glass painting technology traces back to the 13th century Venice Murano "ice-glass" cold knock technology, see trade in the traditional copper hammer knock pattern on the basis of the introduction of laser micro-carving positioning technology, error ≤0.1mm.

Material specifications: 24% lead crystal blank, refractive index 1.545, transmittance ≥92%, Mohs hardness 6.5, impact strength 3.2 times higher than ordinary soda lime glass.

Customized dimensions·Picture: oil painting, national style, religion, abstract four theme library, can also come to the picture;·size: minimum 10cm × 15cm, maximum 180cm × 90cm;·Frame: North American black walnut, German beech, Italian Carrara white marble base optional;·Lighting: built-in 2700K-6500K stepless dimming LED, support mobile APP control.

Each work needs to be annealed for 36 hours, 12 cold knocks and 6 polishes to ensure no stress lines.

Private custom carved incense candle technology traced back to the European court "sculpture candle" and Song Dynasty "incense seal" technology, using double-layer temperature control casting: core 55℃ low temperature fixed incense, shell 75℃ high temperature molding, to ensure that essential oil volatilization rate ≤5%/year.

Raw material system·Wax body: French Grasse soybean wax, German pure beeswax, Japanese refined palm wax;·Essential oil: Swiss Givaudan IFRA certified fragrance, concentration 8%;·Core material: German Schwartz lead-free cotton core, burning time ≥60 hours.

Custom dimensions·Modeling: portrait, pet, building, LOGO embossed;·Fragrance: free combination of front, middle and rear adjustment, odor memory library (300+ fragrance adjustment scheme);·Color: mineral toner + edible pigment, 100% non-toxic;·Packaging: flocking gift box, leather suitcase, handmade bamboo box.

The leaf carving portrait handicraft technology traces back to the intangible cultural heritage technology of China "leaf carving." Wild broad-leaved woody leaves at high altitude in Yunnan Province are selected. After three technologies of biological enzyme defleshing, nano-chitosan solidification and negative pressure freeze drying, the thickness of leaves is kept 0.18mm, and the tear strength is increased by 4 times.

Customized dimensions·Leaves: Wutong, Ginkgo, Bodhi, Olive, Magnolia five categories available;·Pattern: Character, Calligraphy, Landscape, Totem;·size: 5cm-25cm diameter;·Package: double-layer high borosilicate vacuum suspension photo frame, UV protection 99%.

Carving ≥1000 knives per square centimeter, with the finest lines of 0.05mm.

Responsibility and service system full life cycle quality control·Pre production: After the customer confirms the 3D rendering diagram, start the Customized Project Progress Gantt Chart, key node email + SMS double reminder;·Production:Product real drawing shooting and production process record ;·Post-production: 48 hours environmental adaptability test (temperature-10℃~50℃, humidity 10%~90%), with a third-party quality inspection report attached.

24-hour dual-channel service· AI robot customer service: based on OpenAI GPT-4o engine, supporting seven languages: Chinese, English, Japanese, Korean, German, French and Western, with second-level response;·Manual customer service: senior consultant team online in three shifts, with an average response time of ≤30 seconds;·Exclusive email:hsh1848283518@outlook.com , email reply ≤2 hours;·Global hotline: +86-1848283518 (08:00 - 24:00 CST), supporting WhatsApp, WeChat, LINE and Telegram simultaneous access.

After-sales commitment·Transportation damage: 0 seconds claim, free reissue or full refund;·Customized error: color difference ΔE>2 or size error>2%, free redo;·Warranty period: wool felt/glass painting/candle body five-year warranty, leaf carving ten-year non-yellowing warranty;·Privacy protection: signed "Customer Information Confidentiality Agreement," AES-256 encryption storage, through EU GDPR compliance certification.

Sustainable development and social responsibility Green production· 100% use FSC certified paper and soybean ink packaging;·Workshop roof paved with 1.5MW distributed photovoltaic, annual carbon reduction of 1700 tons;·Production wastewater treated by MBR membrane bioreactor, COD emission ≤30mg/L, 50% lower than the national standard.

Global Cooperation and Outlook Strategic Partners·International Logistics: DHL, FedEx, SF International, Maersk; Payment Platforms: PayPal, Stripe, Alipay, Weixin Pay, Klarna, Afterpay;

Design Organizations: Nendo, Matali Crasset Studio, China Local Consultant Team.